HEADQUARTERS / SUPPORT
Whether you have a question about our products, need assistance, or just want to share your feedback, our team is on standby. We don't use bots. You'll talk to a specialist who knows the gear.
Direct Line: support@alphaworkshop.co
Response Time: We usually deploy answers within 24 hours.
For quick answers, you might also find our FAQ page helpful. And don't forget to follow us on our social media channels for updates and insights!
OPERATIONAL FAQ
Orders are processed within 24 hours from our US facility.
- USA: 3–9 days via USPS (Insured).
- UK & Europe: 3–9 days.
- Global Operations: 10–18 days.
All shipments are fully tracked.
- Bands: Universally engineered to fit every generation (Series 1–11) and all Ultra models (Ultra 1, 2, & 3).
- Cases: Precision-milled for specific dimensions. Please select your exact model (e.g., Ultra 49mm or Series 45mm) on the product page selector
We stand behind our hardware. You get a Lifetime Warranty on all mechanical parts.
30-Day Field Test:
Not satisfied? Return it within 30 days for a full refund. No questions asked